Quality: Control the Process – Secure the business

27 Friday Feb 2015

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PRAS, procee, Process control, process flow charting, Quaity, risk analysis

To secure quality in production there needs to be a fully implemented process control scheme for the operators and their machines. Process control can best be described as per baking bread. You need the right ingredients in terms of measure and quality standard, then the correct viscosity of the dough, oven temperature and baking time. To achieve the best tasting bread, the recipe needs to be followed and the baking process needs to be monitored and maintained to within the optimal range. Its the same in any other production process – get it right with any process and like the bread, the end results will comply with requirements every time.

If you are buyer, secure that you have agreed a process control scheme with your supplier that can be verified in every batch being produced.

If you are a production manager bring the buyer into the agreement on a Process Control Scheme to secure quality and your profitability.

As per my previous articles, this is part of a Good Business Growth. A process control scheme need not only be for a factory. The principles as described by baking bread can be applied in any type of business, its all the same – control the input, control the process and the output will be secured.

Below is a flow chart I devised a few years back to describe how a Process Control Scheme can be devised for the buyer and supplier of any process, whether its a product or a service.

In the process, the control scheme can be as simple or detailed as required. Sometimes it requires only one control point to determine that a process is under control and producing the expected results. The important part and probably most difficult is as per the above flow chart – finding the control points and everybody agreeing. The method of reporting and controlling can then be a simple yes/no (poke yoke devices) or a full statistical process control implementation with machine or manual record maintenance.

With a process control quality system; the virtuous circle of quality, availability, price and ethical compliance are assured for Good Business Growth – its all connected.

Everybody should be a Risk Manager!!

27 Thursday Nov 2014

Posted by mkastley in RVA Updates

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product risk analysis, production risk analysis, risk analysis, Robert Vernon Associates, suppy chain

shutterstock_123603859 In all businesses there are risks; from the small service delay to the major catastrophe!!

Unfortunately most of us think of risk in terms of the major disaster and by the way its a professional risk managers responsibility to calculate and determine what ‘could’ happen.

This kind of thinking is costing the supply chain a lot of wasted time and resource. For the sake of a few minutes, lifting up our heads and looking beyond current challenges, we can very easily use the concept of risk management in quick and easy ways to avoid future issues in the supply chain or the product..

Identifying a potential hazard for your product, social/ environmental compliance and supply chain operation can be done through various team meetings. Once hazards have been agreed then the following elements in determining the risks are vital to unlocking the potential benefits:

How Serious is it (death being the most serious)
Frequency ( how many times it could happen)
Can it be detected ( Can the hazard be seen)

Formal risk analysis has mainly been the domain of the engineers and number crunchers and has not been used enough in practical ways by operational teams. Its worse in the UK where the above 3 elements have not always been applied, resulting in some poor and very often media ridiculed decisions in governmental departments. (no more conker fights in the schoolyard).. This has resulted in 40% higher costs for UK health and safety management when compared with Germany.

All parts of the supply chain can on a daily basis conduct simple but formal risk analysis. They can easily determine the hazards and then using the above 3 elements calculate the risks and what preventive actions if any, are to be prioritised and implemented!! This need not be complicated, time consuming or costly to do!! The savings and improved service levels will be tremendous in terms of; improved cost management, vendor efficiency, employee job satisfaction and customer service levels.

Find the best, simple and effective method for your organisation to conduct risk analysis; try not to use the engineering and number crunching solutions. Its probably best to avoid the methodology used by UK government departments!!

As part of our Good Business Growth training offers, RVA conducts PRAS – Risk Analysis training. With all our training courses, this is conducted in a very practical and fun way.. Please click here for more details.

Mark K.Astley